It's been 16 business days and no word from them. Lowes will personally support you in all concerns be it issues with your appliance/ product, be it repair, replacement. They come from Green Bay or Eau Claire, and you must wait extra time until a technician can be scheduled for an entire afternoon. and then probably wait on more parts. Next service date is Jan. 8 - we call around 12:30pm on Jan. 8 to get a status update - only to find out that tech claims he tried to call, could not reach us and we have been cancelled and re-scheduled!! It took them 3 visits including ordering wrong parts and lost parts, and took 5 weeks to get the microwave repair. I had to fight them for two days and 4 hours on the phone to find my protectio ..Read Full Review, This Protection Plan is a Joke. That would be today, but the tell me no, it would be next Monday. Still not working. We were glad we had them on our wash machine and refrigerator. After vendor came to see it, they ordered a part that would be in the same week. I feel really sorry for people with the 3D LG OLEDs since there is nothing that would be a valid replacement for those. Thats why Lowes ensures that every product you buy has its own reasonable price bracket. ..View less, This Protection Plan is a Joke. However, in situations like manufacturer's parts delay, Gods, act, or shipping to regional service facilities, the service may be delayed. The part has been on back order since then and as of Jan. 22, 2021, I am still without a washer. It will be at least another 2 weeks before it gets here. I am told that this is being assigned as special customer case and I will receive a response in 24 hours. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. Warranty Week, the newsletter for warranty management professionals, estimated that Apples extended warranty sales in 2015 brought in about twice as much money as went out for claims. They were costly to buy, but replacement parts were usually reasonably priced. The motor was on a long backorder. Extended warranty coverage may not be as comprehensive as you think. Can you believe this!! I strongly recommend against Lowes service plan and service! Lowes Protection Plan can cover your needs on that front. And if they did break down, they were often not that hard to repair. 2. Most traditional manufacturer warranties over defects in parts and workmanship which is typically for the first year. The plans cover a wide range of appliances, including: Refrigerators, Ranges, Dishwasher, Over-the-Range Microwaves, Trash Compactors, Freezers, Washing Machines, Dryers, Wall Ovens, and Range Hoods. The worth of an extended warranty isn't always a guarantee, meaning you wont always save money. It is on backorder now until 11/4, or later. It's been 16 business days and no word from them. Also, whenever you try to claim your warranty or protection plan, the plan does not end after the service is completed. When they finally came a second time the technician realized the range had another problem. It has had 6 new dates for the part. If your water softener or filtration is not repairable and needs to be replaced, the company will cover professional reinstallation charges. They said someone will call in 2 business days. While most products and appliances you buy can be clubbed with a warranty period, Lowes offers you an extended warranty or protection plan. This fall, my six year old GE hybrid water went out. Now if youre convinced that you need a home warranty to secure your home, you must be stuck on the dilemma of what to choose.
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